Help Center
Coffee Store Locator
Where To Find Us
Charlotte, NC
Roots cafe
2135 Southend Dr. Suite 109, Charlotte, NC
Giddy Goat Coffee Roasters
1217 The Plaza, Charlotte, NC 28205
Reid's Fine Foods
2823 Selwyn Ave, Charlotte, NC 28209
Salted Melon Market & Eatery
100 W Worthington Ave Suite 107, Charlotte, NC 28203
We're Here To Help
Thanks for reaching out to us! Just like a great smile, good things take a little time — please allow 24 to 48 hours for one of our team members to get back to you.
Our customer care hours are Monday through Friday, 8:30 AM – 5:30 PM EST. We’re brushing up on your message and will be in touch soon!
FAQ
Your Questions Answered
-
Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual. -
All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects. -
Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy. -
We use all major carriers, and local courier partners. Use the shipping estimator in the cart to check your shipping rates.